Email

A clear subject line helps—for example “Shop visit” or “Shop suggestion.”

Ways we can help

Shop owners

Interested in a visit? Say a little about your shop and good times to talk. Visits are scheduled in advance and usually take 45–60 minutes. A visit doesn’t guarantee coverage, and shops can’t pay to be recommended.

Drivers

Tell us what you’re trying to get fixed, a neighborhood that feels underserved, or a shop you trust. We still visit in person before we recommend anyone.

Press & other

Questions about the guide, how we work, or partnerships: use the same address and a clear subject line.

Before you write

We’re independent. We listen carefully, look at the work, and only publish when we can stand behind what we say. For how visits and recommendations work, see how we work.